Device Problems
Moisture Damage (1405); Device Stops Intermittently (1599)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.
If the device is returned, an evaluation shall be completed and a supplemental report will be filed.
No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a power (moisture ingress) issue.
The user alleged intermittent power issue and reported that there was moisture behind the display.
This complaint is being reported because the issue may impact the user's ability to read some or all of the information on the screen which may result in over or under delivery.
There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 06/24/2016 device evaluation: the device has been returned and evaluated by product analysis on 06/14/2016 with the following findings: the pump's black box showed pump reboot events associated with a cartridge change on (b)(6) 2016.
There were additional pump reboot events relating to expected replace battery alarms on (b)(6) 2016.
There was evidence of moisture behind display lens.
The battery compartment was found to be cracked.
The pump case was cracked in the corner of the display area.
The pump was exercised with the returned battery cap for 24 hours with no reboot, loss of power or call service alarms duplicated.
The alleged issue could not be duplicated.
There was additional evidence of moisture on the internal components of the pump.
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Search Alerts/Recalls
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