A variance was reported between inratio inr results.The results were as follows: on (b)(6) 2016: inratio=4.3, inratio=1.6 , 5 min apart.On (b)(6) 2016: inratio=1.7 , 20 mins after 1.6 result.Reported therapeutic range: 2-3.It was reported that the finger was being milked after the finger stick and multiple finger sticks were performed on the same finger.For the inratio=1.7, a new finger was used for testing.
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The product was not returned for evaluation.Therefore, a review of the entire testing history for the reported lot was performed.In-house testing on strip lot 370105ar meets release criteria.The product performed as expected.A review of the manufacturing records for the lot did not uncover any relevant non-conformances; the lot met release specifications.Technique issues were identified in the complaint which may have contributed to the precision issue experienced by the customer.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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