The customer reported hospitalization for high blood glucose levels and diabetic ketoacidosis.The customer's blood glucose level at the time of incident was 500mg/dl.The customer's most current level was 230mg/dl.The customer states they treated with manual injection.Troubleshoot was conducted.The device passed testing and was found to be operating as designed.The customer was advised to conduct full set, reservoir and insulin change.The customer was advised to monitor the device and call back if issues persist.
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