No patient information provided as no patient was involved in this concern.
Return requested.
Replacement external axiem power/data cable shipped to site on (b)(6) 2016.
Medtronic investigation of returned suspect external axiem power/data cable confirms the reported issue.
Found communication cable for the axiem box is frayed and the wires are exposed.
Cable was still fully functional, only the outer coax was damaged.
Cable cut and damaged.
Failure: physical damage.
Hardware investigation was completed.
This issue was found related to a hardware issue and was documented in a medtronic hardware anomaly tracking database.
On 06/30/2016, a medtronic representative performed a navigation system check-out, software and instruments areas passed.
Hardware test failed.
Axiem power cable failed.
Replaced cable.
Issue resolved.
System performed as intended.
No further issues have been reported.
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A medtronic representative reported that a site's navigation system power and communication cable for the axiem box was frayed and the wires were exposed.
No further details regarding the damage, or how it occurred, were provided.
There was no patient present when this issue was identified.
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