A consumer implanted for post-lumbar laminectomy syndrome and spinal pain reported they fell down a flight of stairs, and didn't know if they dislodged the implant or what was happening.
The consumer was in a lot of pain and the implantable neurostimulator (ins) wasn't doing anything.
On (b)(6) 2016 the consumer was able to get the ins to turn on but "couldn't get it do anything," they couldn't feel stimulation, and it was hard to turn off.
It was further reported the intensity was unable to be changed and the ins felt different, and they had a feeling it was dislodged.
It was noted the consumer had a facet joint injection and was afraid to turn their stimulator on after falling, and wanted to let everything settle.
An appointment was scheduled with the healthcare provider (hcp) for (b)(6) 2016, and they wanted a manufacturer's representative (rep) to be there.
The consumer was able to meet with a rep.
Who was easily able to active their stimulation by simply increasing their amplitude.
An impedance check was performed with all results within normal limits.
Stimulation was able to cover the consumer's back and legs which was the coverage area they had prior to the report fall, however, they no longer needed stimulation in their legs, and only wanted it in their back.
Reprogramming was attempted but the rep.
Was unable to cover their back pain without stimulation in the thighs.
During the meeting the consumer stated she had been told the continued long term use of stimulation caused nerve damage and increased pain, so they blamed their increased pain on stimulation.
As a result they decided not to use it.
The rep.
Let the physician know of the consumer's concerns and was told the consumer may be having some emotional issues.
The rep.
Met with the consumer again on (b)(6) 2016 and gave them a new program to try.
The physician spoke with the consumer and explained the difficulty of covering all of the back pain without getting stimulation to their legs.
The physician also gave the consumer a back brace since they suspected that some of their pain was due to compression fractures.
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