Device Problem
Material Discolored (1170)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a display (damaged) issue; scratched.This complaint is being reported because the issue may impact the user's ability to read some or all of the information on the screen which may result in over or under delivery.There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 09/01/2016.Device evaluation: the device has been returned and evaluated by product analysis on 08/09/2016 with the following findings: on examination, the display lens was not scratched as alleged.Investigation did not duplicate the complaint.There was, however, evidence of moisture behind the display.A leak test verified moisture ingress due to a case leak; there was a crack between the case seal and the keypad cover.The pump was opened for further investigation and revealed evidence of moisture contamination throughout the inside of the pump.
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Search Alerts/Recalls
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