A medtronic representative reported that, while in a spine procedure, the site was unable to activate their empty image.The site received and error message stating that the image quality was poor.The medtronic representative reported that the image looked to be of good quality.In trouble-shooting, the navigation system was re-booted, the video cable was changed and adjusted their image technique.Another c-arm was brought in to continue the procedure.After bringing in a different ge 9800 c-arm, the site was able to take an activate on empty.At this point, the surgeon had finished the procedure without navigation.There was no delay in therapy as the surgeon continued working while others were troubleshooting.This was an issue with the c-arm.There was no impact on patient outcome.
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