Catalog Number 700-7176-001 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
Not Applicable (3189)
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Event Date 09/14/2016 |
Event Type
malfunction
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Manufacturer Narrative
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The customer spoke with customer technical support (cts) via phone.Cts instructed the customer to perform the waste line filter flush procedure and run the color gravity module (cgm) cleaning procedure.Cts instructed the customer to repeat running the controls.After the customer performed the cgm cleaning, ca control failed for bilirubin and protein and cb control failed for blood.A field service engineer (fse) was dispatched to the site to evaluate the instrument on 09/14/2016.The fse noticed that there were some bubbles in the tubing from the rinse pump.The fse replaced the rinse pump, and noticed that the strip provider module (spm) was not placing the strips on the conveyor correctly.The fse also performed an spm/ strip conveyor system (scs) alignment.The fse ran quality controls (qc) and verified that the instrument was operational.The beckman coulter internal identifier for this report is (b)(6).
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Event Description
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The customer reported that controls failed for an ichemvelocity automated urine chemistry system.The cb control failed positive for blood, and the ca control failed for bilirubin and protein.Erroneous patient results were not generated and there was no injury or effect to patient treatment related to this event.
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Search Alerts/Recalls
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