Reported event: anspach emax 2 plus burr motor loss during mako pka bone preparation."software repeatedly displayed an "e6" error for motor overheating.Method and results: device evaluation and results: no device inspection could be completed as the device was not returned for evaluation.Device history review: not performed as the anspach emax 2 plus burr motor is an oem product.Complaint history review: based on the device identification, the (b)(6) complaint databases were reviewed from 2011 to present for similar reported events regarding anspach emax 2 plus burr motor loss during mako pka bone preparation."software repeatedly displayed an "e6" error for motor overheating failure of p/n: 110940, s/n: (b)(4).There have been no other similar events for the referenced serial number.Trend request for this part number has been submitted (trend request #737).Conclusions: the failure mode could not be confirmed because the part was not available for evaluation.If device and/or additional information become available, this investigation will be reopened.Corrective action/preventive action: as the event did not involve a manufacturing related product problem indicating a non-conformity, adverse trend, or unanticipated hazard, no corrective action is required at this time.Trend request #737 has been initiated to continue to monitor for events related to this device.Device was not returned for evaluation.
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