Device Problem
Failure to Prime (1492)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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Date of submission 12/06/2017 the device has been returned and evaluated by product analysis on 11/11/2017 with the following findings: there were multiple loss of prime warnings observed in the black box with low non zero force.
The pump was exercised for 24 hrs with no loss of prime duplicated.
The force calibration was within specifications.
Unrelated to the original complaint, the battery compartment was cracked.
Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.
If the device is returned, an evaluation shall be completed and a supplemental report will be filed.
No conclusions can be made at this time.
(b)(6).
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a prime (loss of prime) issue.
This complaint is being reported because the reported issue was not resolved with troubleshooting.
There was no indication that the product caused or contributed to an adverse event.
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Search Alerts/Recalls
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