Merge radsuite application provides a means to distribute, display, and store diagnostic-quality medical images in electronic format.The system displays traditional 2d and reconstructed 3d radiological images using web-enabled viewers over both local and wide area networks.On (b)(6) 2016 a customer contacted merge healthcare support indicating that they were unable to find a study.Merge investigated the issue and determined that the alleged missing study was stored in 2007 and watermarked off in 2008.Merge healthcare has not been able to locate the image data.With historic images not being available for viewing, there is a potential for a delay in diagnosis and/or treatment.However, there were no reports of delay or harm to patients as a result of this issue.(b)(4).
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