It was reported by the biomed that during a unknown procedure the pump run off suddenly and the fill chamber was full.
There is a risk that some liquid went through the pressure sensor inside the pump.
Hotline agent recommend to stop using the pump and send it to repair.
The call was during the procedure with patient on table, at that moment they did not know how they will complete the case.
No patient consequences.
Additional information received via email 9-29-2016.
I have got more information about this case.
The surgeon had to change the technique because he could not use the pump anymore and did not have a spare one.
They opened directly the patient.
The surgery delay was over 30 minutes, and there is no consequences on the patient.
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The defect reported could not be verified.
A review into the depuy mitek complaints system revealed two other complaints for this serial number with pressure issues.
Root cause for the reported failure could not be determined as there was no issue found with the device.
At this point in time, no further action is warranted.
However, should any new information be provided in future, this file will be re-opened and a thorough investigation will be performed.
Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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