Patient contacted dexcom on (b)(6) 2016 to report that they experienced diabetic ketoacidosis on (b)(6) 2016.Patient stated that they felt ill and informed a friend, who then drove the patient to the hospital.At the hospital, the patient was treated with an insulin drip.Patient stayed at hospital icu from (b)(6) 2016.At the time of the event, patient was not wearing the continuous glucose monitor (cgm).Patient reported that the cgm sensor failed on (b)(6) 2016, and the patient continued wearing the failed sensor.No explanation or reason was given for this.There was no alleged device malfunction.At the time of contact, patient is good - recovered.No additional event or patient information is available.No product or data was provided for evaluation.The customer complaint could not be confirmed.A root cause could not be determined.
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