Dexcom was made aware on (b)(6) 2016, that on (b)(6) 2016, the patient experienced continuous glucose monitoring (cgm) inaccuracies compared to blood glucose (bg) meter and an adverse event.The sensor was inserted into the abdomen on (b)(6) 2016.The patient reported that they were low when the cgm was displaying 120mg/dl.Patient indicated that she had a fingerstick value of somewhere in the 30's.The patient fell down due to the low, took a glucose tab and went home after she waited a few minutes.The patient had a slight bruise on her face due to the fall.The patient was not taken to the hospital and the paramedics were not called.Additionally, the patient reported that throughout the day, the sensor was off by the following points: 31, 32, 101, 404, 71, 40 and 36.The patient also took medication containing acetaminophen.At the time of contact, the patient was doing well.Additional event or patient information is not available.No product or data was provided for evaluation.The reported event of cgm inaccuracy was not confirmed.A root cause could not be determined.Labeling indicates: taking medications with acetaminophen (such as (b)(6) extra strength) while wearing the sensor may falsely raise your sensor glucose readings.The level of inaccuracy depends on the amount of acetaminophen active in your body and is different for each person.
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