Customer reported via phone call that the device alarmed motor error alarms.Customer was hospitalized for high blood glucose.Customer was disoriented and cold.911 was dispatched.Customer's blood glucose was 396 mg/dl.Customer was wearing the device at time of hospitalization.Device was able to rewind.Customer was advised to discontinue use of the device and revert to a back-up plan per health care professionals' instructions.Customer was advised that the insulin pump will be replaced.Customer agreed to return the device for analysis.
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