The returned product was tested per ameda engineering protocol to determine whether the allegation of leaking fluid could be confirmed.The returned product was assessed for indications of malfunction or thermal event.The returned product was assessed for functionality and met functional specifications.Dark grey substance, e.G battery acid, was observed inside the battery compartment.Internally, no signs of burning, melting or charring were observed.The returned batteries were observably damaged.Upon investigation, it was found that batteries were installed backwards in the battery compartment.Additional testing confirmed that batteries may leak when the batteries are placed incorrectly, with the positive and negative end reversed.
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