The issue was with the tube set and not pump customer has sent replacement pump back from this complaint and will not be returning product on complaint.The complaint device is not being returned, therefore unavailable for a physical evaluation.The reported condition could not be confirmed.Further, a review into the depuy synthes mitek complaints system revealed no other complaint for this serial number that was released to distribution.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.The tubeset has been reported under medwatch: 1221934-2016-10453.
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