Model Number FUSION |
Device Problems
Communication or Transmission Problem (2896); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/28/2016 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment and was able to replicate the issue.The medtronic representative found the eminterface showed one "flt" and by removing the patient reference frame from the axiem box solved the issue.After which the emitter and axiem communication issue status changed from red to green, flt disappeared.The medtronic representative opted to replace the emitter (field generator) after which the hardware, software, and instruments passed the system checkout.The system was fully functional.No parts have been received by manufacturer for analysis.
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Event Description
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A site representative reported that, while in a functional endoscopic sinus surgery (fess) the site was unable to track the patient tracker or instruments.The emitter details showed a communication error.The site rebooted the system to resolve the issue.The surgeon completed the procedure with the use of the navigation system.There was a reported delay to the procedure of 10 minutes due to this issue.There was no impact on patient outcome.
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Manufacturer Narrative
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Investigation of returned suspect field generator finds that the reported problem could not be duplicated.The field generator was connected to a test system for an overnight burn-in test.The system remained in green status during all testing.It passed the accuracy test with an error of 1.597mm.Flexing the cable does not indicate any intermittent opens.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Search Alerts/Recalls
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