Model Number S7 |
Device Problems
Device Stops Intermittently (1599); Communication or Transmission Problem (2896)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/04/2016 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Return requested.Replacement computer and camera both shipped to site 11/04/2016.Neither suspect device has been received by manufacturer for analysis.On 11/08/2016 a medtronic representative performed a navigation system check-out, software and instruments areas passed.Hardware test failed: optical communication.Replaced computer.Issue resolved.System performed as intended.
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Event Description
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A site representative reported that their navigation system camera was cycling and losing power every 4 minutes.No further details regarding the behavior, or specifically when it occurred, were provided.There was no patient present when this issue was identified.
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Manufacturer Narrative
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Analysis of suspect computer found it to be fully functional: system powered on and booted normally to login screen.App launched and navigated normally.No hdd or ram errors reported.Unable to replicate reported event.
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Manufacturer Narrative
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Correction: device manufacturing date now provided.A medtronic representative went to the site to test the equipment on 7/14/2017.The polaris spectra system control unit (scu) camera, positioning sensor unit (psu), and scu to psu cable were replaced.The navigation system passed the system checkout and was found to be fully functional.
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Manufacturer Narrative
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The positioning sensor unit (psu) for the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The polaris spectra system control unit (scu) for the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The electromagnetic interface box for the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Search Alerts/Recalls
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