Dexcom was made aware on (b)(6) 2016, that on (b)(6) 2016, the patient experienced err121 and a hypoglycemic event.
Patient's mother reported that due to the receiver displaying the error icon, they were unable to get values and the patient had an urgent low.
Patient was taken to the emergency room and was vomiting, had a seizure and a concussion due to a low blood glucose value of 30mg/dl.
The patient was given ibuprofen and zofran.
Patient was released from the hospital the same day.
At the time of contact, the patient was doing well.
Additional event or patient information is not available.
No product or data was returned for evaluation.
The reported event of error icon displayed was not confirmed.
A root cause could not be determined.
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