Model Number S7 |
Device Problems
Computer Software Problem (1112); Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/03/2016 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The reported event could not be duplicated by medtronic personnel.
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Event Description
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A medtronic representative reported that during a functional endoscopic sinus surgery (fess) the navigation system became unresponsive to any clicks or commands after the patient was successfully registered.The site was able to exit and shut down the system and reboot to resolve the issue.The surgeon completed the procedure with the use of the navigation system.There was no impact on patient outcome.
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Manufacturer Narrative
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The system logs were reviewed but provided no additional insight regarding the cause of the reported complaint.Two core.Reconstruct files were generated in one of the sessions, but one was truncated and the back trace of the other could not be obtained.The software investigation found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.
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Search Alerts/Recalls
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