Medtronic received information that during set up prior to use the 370 bio-cal instrument displayed error code 004, indicating a calibration error on probe two.
The instrument was changed out with a backup prior to use and there was no patient involvement in the event.
The bio cal was returned to the medtronic service depot for repair.
Medtronic requested additional information regarding the water source and cleaning protocols the facility was using with the bio cal, but no response was received.
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