Complaint of shorted out pump with melted front bezel was confirmed.It appears that a short occurred around the screw mounts on front bezel, display frame, and the display.Cause of short is a leak inside of bezel which appears to be saline fluid.Bezel bracket has residue of saline solution around screw holes and top lip.The saline solution shorted out the display, conductive coating on the inside of front bezel, and chassis ground.The conductive coating on inside of front bezel caused multiple areas around display frame to melt.The resulting short also melted plastic around both bezel and frame screw mounts.The complaint investigation has concluded that this unit has succumbed to a short caused by a saline leak on front bezel.A review of manufacturing records shows this unit passed all acceptance criteria and was compliant upon release for distribution on or about december 09, 2014.After the evaluation the root cause for the reported issue was determined to be off-label use.No containment or corrective actions are recommended at this time.
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