A steris service technician arrived onsite to inspect the sterilizer.The technician inspected the sterilizer and found that the pressure reducing valve (prv) was not operating properly.When the steam emitted from the sterilizer, the steam blew onto the back of the control box subsequently causing the sterilizer to alarm an rtc failure as reported by user facility personnel.The technician rebuilt the prv, ran a test cycle and confirmed the sterilizer to be operating properly.No additional issues have been reported.
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