Catalog Number 11731459122 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/28/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The event occurred in (b)(6).
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Event Description
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The customer complained of questionable results for two samples from the same patient tested with the elecsys tsh assay on a cobas 6000 e 601 module.The serial number of the analyzer was not provided.The first sample was tested (b)(6) 2016 with a tsh of 8.06 mu/l; the repeat result was 8.06 mu/l.The second sample was tested (b)(6) 2016 with a tsh of 3.04 mu/l; the repeat result was 3.04 mu/l.To the best of the customer's knowledge, the patient received no treatment between the two samples.The clinician did not agree with the difference in the results.There was no allegation of an adverse event.Patient samples were sent to the manufacturer for testing.
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Manufacturer Narrative
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The two patient samples were returned to the manufacturer for testing.The investigation reproduced the customer's results.Interference testing was performed.No interferences were found.No product problem was found.
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Manufacturer Narrative
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Calibration signals were ok.Control values were within specifications.A general reagent issue can most likely be excluded.Factors such as stress, changes in physical activities and circadian variations can cause variations in tsh values taken from samples from the same patient in a short period of time.
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Search Alerts/Recalls
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