Model Number S7 |
Device Problems
Communication or Transmission Problem (2896); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/01/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(6).As a result of the reported issue and the resolution found on site, a replacement axiem box was shipped to the site.A medtronic representative went to the site to test the equipment.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The device was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Event Description
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A medtronic representative reported that, while in a cranial resection, that the navigation system displayed orange connections and the mouse was unresponsive when selecting options in the software.The representative then reset the system which restored full functionality.Later in the procedure, the system began to be unable to navigate and that the localizer was not found.The representative unplugged and replugged in the communication and power cables for the axiem box.This resolved the issue until it repeated later on in the procedure.The representative then swapped out the axiem box with another that was available on-site and the system functioned as intended.No additional information was provided.There was a reported delay to the procedure of less than 1 hour due to this issue.There was no impact on patient outcome.
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Manufacturer Narrative
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The following findings were inadvertently left off the initial mdr.The axiem box was returned for hardware analysis.Reported problem was confirmed.After about a minute after power up the axiem stopped communicating with the system.The reported event is related to the axiem box issue.An electrical failure mode was found; malfunction, communication/black status failure.This issue was documented in a medtronic navigation hardware anomaly tracking database.
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Search Alerts/Recalls
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