A biomérieux internal investigation was conducted for a misidentification; however, the customer did not comply with a biomérieux request for raw data and patient isolate submittal.Information about the vitek® 2 gn card set up was not provided.One isolate was from a stool culture and the other was from sputum.It was noted that one strain was set up from macconkey agar and unknown for the other isolate.Two lab reports were submitted with both showing excellent identification of shigella sonnei.However, a reference identification was not provided, therefore no analysis of atypical reactions could be made.When a result of shigella sonnei is reported, the following message is printed on the vitek® 2 lab report: "confirm by serological tests.A review of quality control records confirmed the lot met the criteria for release and performance testing.No further investigation is possible without the raw data or isolate.
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