(b)(4).A complaint investigation will be performed.The complaint product is not available for the investigation.A supplemental report is not anticipated unless the results of the complaint investigation identify a corrective action or additional relevant information.Should the product become available, a physical evaluation will be conducted and a supplemental report filed with the results.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|
Confidence complaint per complaint form: during a 1 level vertebral body augmentation procedure, the surgeon began the step of implanting cement using the confidence system.The devices were assembled on the back table and handed to the surgeon.He attached the glass vial of cement to the delivery cannula and began turning the hydraulic pump that injects the cement into the patient.Surgeon observed that hydraulic fluid appeared to be leaking at the attachment point of pump to glass vial.He stopped and tightened the connection.He tried again and there was increased pressure and then a subsequent leaking of fluid under pressure.A stream of fluid shot out at 90 degrees from the insertion cannula and extended for 4-5 feet.At that point, surgeon removed the pump, cement, and insertion cannula assembly from the patient.Another confidence kit was opened, and a new batch of cement was mixed with a new pump and glass container.Surgeon then proceeded with this new equipment and the surgery continued as planned.There was no harm to the patient other than a 2-3 minute delay while getting a new kit opened and new cement prepared.
|