Investigation summary: the event product was returned for evaluation.Engineering was able to confirm the customer's experience of the bent obturator tip.Upon closer inspection, engineering noted that the tip was fractured.The bends on the obturator shaft were created by the customer after usage of the product.During the manufacturing process, all trocars are thoroughly inspected for functionality and performance prior to packaging.The root cause of the event is likely due to the manufacturing of this lot.Although the root cause could not be confirmed, applied medical has opened a corrective and preventative action (capa) to further elevate and track this investigation and implement appropriate corrective actions to mitigate this type of event.In accordance with 21 cfr 803.56, if additional information is obtained which was not known or was not available when this report was submitted, then a supplemental report will be submitted to the fda.This report represents the initial and final report.Based on the description of the obturator tip bending during initial intake of the complaint, the event was not reported as it was unlikely to cause or contribute to death or serious injury.After engineering performed their evaluation, the event is now deemed reportable.
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