On (b)(6) 2016, the reporter contacted animas, alleging a power (moisture ingress) issue.It was alleged that there was moisture in the battery compartment and there was no power.There was no indication that the product caused or contributed to an adverse event.This issue is being reported because the user may be unaware that the pump has lost power, leading to under delivery.
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The device has been returned and evaluated by product analysis on 02/13/2017 with the following findings: during investigation, there were pump reboots observed in the black box.The pump was returned with no evidence of moisture in the battery compartment.The contract button was the only operable button on the keypad.A leak test failed due to a bolus button leak.There was no physical damage on the keypad.The keypad was removed and there was no defect found.The bolus button cover was removed and there was moisture observed on the button contact.The pump was opened and there was moisture observed throughout the pump casing.It was concluded that the keypad buttons were inoperable due to a bolus button short.Unrelated to the original complaint, the battery compartment was observed to be cracked.A leak test did not show any evidence of a leak at the battery compartment crack.
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