Model Number 382401 |
Device Problems
Failure of Device to Self-Test (2937); Mechanics Altered (2984); Naturally Worn (2988); Noise, Audible (3273)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Submit date: 01/03/2016.An investigation is currently underway.Upon completion the results will be forwarded.
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Event Description
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It was reported to covidien on (b)(6) 2016 that a customer had an issue with an epump.The customer states the unit failed auto test.The repair record states: upon initial inspection the rotor shaft of the gearbox assembly (p/n: f31881) made a grinding sound when manually rotated.It would sometimes lock up when manually rotated.The cause of the grinding sound was a worn rotor shaft and clutch.
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Manufacturer Narrative
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The unit was triaged and the customer¿s reported condition was confirmed.Design enhancements were put in place in to enhance the st rength of the shaft material.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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