Catalog Number 04580010190 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 12/07/2016 |
Event Type
malfunction
|
Manufacturer Narrative
|
This event occurred in (b)(6).(b)(4).
|
|
Event Description
|
The customer is questioning the results from 15 patient samples tested for myo2 tina-quant myoglobin gen.2 (myo2) on a cobas 6000 c (501) module compared to elecsys myoglobin immunoassay (myoglobin) results on a cobas e 411 immunoassay analyzer.Based on the data provided, the results for 5 patient samples were erroneous.It is not known if the comparison results were being used for diagnostic purposes.It is not known which results were believed to be correct.This information has been requested.The results from the e411 analyzer were not reported outside of the laboratory.It is not known if the results from the c501 were reported outside of the laboratory.No adverse event occurred.The c501 module serial number was not provided.The e411 analyzer serial number (b)(4).
|
|
Manufacturer Narrative
|
A specific root cause could not be identified.Additional information was requested for investigation but was not provided.Since no patient samples were available, the investigation could not be completed.No issues were identified during troubleshooting at the customer site.
|
|
Search Alerts/Recalls
|