On (b)(6) 2016, the reporter contacted animas, alleging a other (unusual issue) issue.The patient stated that when the bolus was trying to be given, the screen would freeze and the only way to unfreeze it was to lock and unlock the pump immediately.This issue will occur intermittently.There is no indication that the product issue caused or contributed to an adverse event.The complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.
|
Follow-up # 1 date of submission 3/09/2017 device evaluation: the device has been returned and evaluated by product analysis on 2/14/2017 with the following findings: a review of the pump¿s black box and download history did not find any activity related to the complaint.During testing, the pump powered on with normal auditory and vibration alerts.During visual inspection of the pump, it was observed that there was no physical damage to the pump.The pump¿s ¿ez-prime¿ steps were performed correctly and no alarms, errors or warnings occurred during the 24 hour duration test.It was observed that the bolus button was operating properly and the button cover was intact.The investigation was unable to verify or duplicate the initial complaint.Unrelated to the initial complaint, it was observed that the battery compartment was cracked.(b)(4).
|