Customer reported verbally via telephone call that the plastic hub broke and exposed the metal tip which jammed into the physician's hand.The patient being treated has (b)(6), it did not appear that the skin of the doctor was broken but they are performing a series of tests to be certain.Additional information received (b)(6) 2017: please add to your notes the patient is positive for (b)(6) as well as (b)(6).There was no impact to the patient as a result of this incident.The physician is a (b)(6) male.His initials are (b)(6).No other medical intervention was done to the physician beyond lab testing.Additional information received (b)(6) 2017: medical intervention initial (b)(6) testing as well as follow up testing on pathologist in coming months user harm it is yet to be determined if pathologist who was using device has been infected with (b)(6).Description of event pathologist was collecting bone marrow sample.As he was applying pressure on the acquisition cradle, the white plastic hub slid down the cradle exposing the metal tip.This metal tip went into the palm of the pathologist's hand.We don't think the skin was broken, but as stated above follow-up testing is being performed.
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(b)(4) follow up emdr submission for device evaluation.One cradle was returned for analysis.Visual inspection confirmed that the hub of the cradle had been pushed down, exposing the top tip of the cradle.Therefore the reported defect was confirmed.Additional inspection confirmed that sufficient adhesive was present on the hub/cradle interface.Pressure was applied to the hub in order to further advance it down the cradle, and no sources of the issue were identified.A device history record review was performed for lot 0000980820.No issues were found, indicating that manufacturing procedures were properly performed, and subsequent quality inspections were passed.Visual inspection of the returned cradle confirmed that the hub had been pushed down, exposing the top of the cradle cannula.Adequate adhesive on the hub was observed during sample evaluation, and further exposure of the cannula did not reveal other potential causes for the defect.Therefore, a root cause could not be established.The manufacturer is to be made aware of the complaint by quality notification, which has been sent.
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