Boston scientific received information that the patient contacted patient services and noted that the red call doctor icon was lit on their remote home monitoring system.
It was explained that an alert could have not been transmitted to the remote monitoring website.
It was noted that the remote home monitor was replaced due to storms in the area.
The patient was seen at their clinic for further evaluation and no issues were observed with the cardiac resynchronization therapy pacemaker (crt-p) system.
At this time the system remains in service and no adverse patient effects were reported.
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