On (b)(6) 2016, the reporter contacted animas, alleging that the a1 weekday basal setting was completely erased following a battery change.There was no indication that the product caused or contributed to an adverse event.This issue is being reported as an issue with the pump not performing as intended with regards to the history or the settings may result in over or under delivery.
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Device evaluation: the device has been returned and evaluated by product analysis on 04/10/2017 with the following findings: the pump powered on normally and successfully completed a rewind, load, and prime sequence.The pump was exercised for 24 hours on a 1.0 unit per hour basal rate.No errors, alarms, or warnings occurred during investigation.After 24 hours, the battery was removed to simulate a battery change; when the battery was reinserted in the pump, the basal program remained programmed as expected.The complaint could not be confirmed or duplicated on investigation.Unrelated to the original complaint, investigation revealed that the battery compartment was cracked.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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