Device Problem
Structural Problem (2506)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device has been returned to animas.
Evaluation has not yet been completed.
When evaluation is complete a supplemental report will be filed.
No conclusion can be made at this time.
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Event Description
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On (b)(6) 2017, the reporter contacted animas, alleging a casing/condition (damaged cap and case) issue.
It was alleged that the battery cap was unable to be removed.
There was no indication that the product caused or contributed to an adverse event.
This complaint is being reported because the alleged malfunction has the ability to result in a delay in treatment or long term cessation in delivery if the damage impacts the power circuit or cartridge compartment.
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Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 1/28/2017 with the following findings: during visual inspection of the pump, it was observed that the battery compartment was cracked.
It was also observed that the threads of the returned battery cap were stripped and were unable to secure to the pump.
A test battery cap was used to complete the investigation and it was able to secure to the pump.
Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
There was no other physical damage found to the pump.
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Search Alerts/Recalls
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