Device Problem
Failure to Read Input Signal (1581)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has been returned to animas.Evaluation has not yet been completed.When evaluation is complete a supplemental report will be filed.No conclusion can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a button/keypad (audio bolus tactile change/unresponsive) issue.The customer alleged that the audio bolus button was under responsive to user presses.There is no indication that the product issue caused or contributed to an adverse event.The complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.
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Manufacturer Narrative
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Follow-up #1: date of submission 03/09/2017 device evaluation: the device has been returned and evaluated by product analysis on 02/17/2017 with the following findings: during investigation, the audio bolus button cover was found to be intact and fully functional.The original complaint was unable to be duplicated.
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Search Alerts/Recalls
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