Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device has been returned to animas.Evaluation has not yet been completed.When evaluation is complete a supplemental report will be filed.No conclusion can be made at this time.
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Event Description
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On (b)(6) 2017, the reporter contacted animas, alleging a power (no power) issue.There was no indication that the product caused or contributed to an adverse event.This issue is being reported because the user may be unaware that the pump has lost power, leading to under delivery.
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Manufacturer Narrative
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Follow-up #1: date of submission 03/24/2017 device evaluation: the device has been returned and evaluated by product analysis on 03/03/2017 with the following findings: a review of the black box showed power on reset events.The pump was powered on properly.The rewind, load, and prime steps were performed successfully.The pump was run for 24 hours and no power issues occurred.The power complaint could not be duplicated.Unrelated to the original complaint, the battery compartment was cracked at the threads to the left side of the grip pad down to the seal.The battery cap was able to fit for testing.Moisture was found in the battery compartment.A leak test was performed and failed due to a leak in the battery compartment.The pump was opened to find moisture on the continuous glucose monitoring module.(b)(4).
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Search Alerts/Recalls
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