SYNTHES BRANDYWINE BUTTRESS/COMPRESSION NUT FOR 357.369; TRACTION, APPARATUS, NON-POWERED
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Catalog Number 357.371 |
Device Problem
Failure to Align (2522)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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No patient involvement reported.Date of event is unknown.Device is an instrument and is not implanted / explanted.Device history records review was completed for part# 357.371, lot# 4436455.Supplier: (b)(6), release to warehouse date: (b)(6) 2002.Review of the device history records showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.The device was received and the product evaluation is in progress.No conclusion can be drawn.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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It was reported that during a routine maintenance check the sales consultant tried to put the guide sleeve and the buttress nut into the aiming arm but it didn't work.He then tried another sleeve and nut and they both went in without issue.The sales consultant could not determine whether the guide sleeve or the buttress nut was the issue.There was no case or patient involvement reported.This report is for one (1) buttress/compression nut for 357.369.This is report 2 of 2 for (b)(4).
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.No therapy date.A product development investigation was performed for the guide sleeve (part 357.369, lot 4436176) and the buttress nut (part 357.371, lot 4436455) the subject device was returned with the complaint condition stating the returned instruments were tested with a known good mating aiming arm and the complaint condition could not be replicated.The devices were able to be inserted and removed from the aiming arm as intended without difficulty.The complaint condition cannot be confirmed therefore a root cause cannot be determined.A visual inspection, functional test, and a drawing review were performed as part of this investigation.As the complaint is unconfirmed, complaint history review and risk assessment review is not applicable for the investigation.Relevant product drawings were reviewed: the returned parts were determined to be suitable for the intended use when employed and maintained as recommended.A device history review was performed for the returned instruments¿ lot numbers and in each instance no mrrs, non-conformance records or complaint-related issues were identified with the lots numbers which may have contributed to the complaint condition.Mrr 40464 was written to address (b)(4) pieces out of (b)(4) pieces that did not show clarity in the etching of the device.All (b)(4) pieces were reworked and released.This mrr is not relevant to this complaint condition.No root cause could be determined as the complaint was not confirmed.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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Update: concomitant device reported: aiming arm (part number unknown, lot number unknown, quantity 1).
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