Pma/510(k) # k142688.(b)(4).Information pertaining to contact office as follows: importer site contact and address: (b)(4).Importer site establishment registration number: (b)(4).As the device was not returned for evaluation; the cause of this complaint could not be conclusively determined.With the information provided, a document based investigation was carried out.The customer complaint is considered confirmed based on the customer testimony.As the lot number was not provided, a review of manufacturing instructions could not be complete.Prior to distribution, all echo-hd-25-c devices are subjected to functional checks and visual inspection to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.According to the reporter, the patient did not experience any adverse effects due to this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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