A device history record review of the reported lot number confirmed that the product was produced accomplishing quality requirements and released according to established procedures.Since this complaint has been opened for over 60 days and the sample has not been made available for evaluation, the issue could not be confirmed.The root cause and corrective actions could not be identified since the sample was not received for evaluation.This complaint will be closed with no further action; if sample is available later on, the complaint will be reopened for investigation.This complaint will be used for tracking and trending purposes.If information is provided in the future, a supplemental report will be issued.
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