| Model Number MS9673A |
| Device Problem
Mechanical Jam (2983)
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| Patient Problems
Hyperglycemia (1905); Malaise (2359); Diabetic Ketoacidosis (2364)
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| Event Date 01/30/2017 |
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Event Type
Injury
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Manufacturer Narrative
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If device is returned, evaluation will be performed to determine if a malfunction has occurred.This is an initial report.A follow-up report will be submitted when the final evaluation is completed.This report is associated with 1819470-2017-00030 and 1819470-2017-00031, since there is more than one device implicated.
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Event Description
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Lilly case id: (b)(6).This report is associated with product compliant: (b)(4).This spontaneous case, reported by a consumer, who contacted the company to report an adverse event, with additional information reported by a second reporting consumer, who contacted the company to report an adverse event and a product complaint, concerns a male patient of unknown age and origin.As medical history, patient had diabetes.The concomitant medications were not reported.Patient received human insulin (rdna origin) nph (humulin n) cartridge, three times a day with doses of 10 iu, 10 iu and 8 iu, at unspecified route of administration, for unspecified indication, beginning the treatment on unknown date.Patient also received human insulin (rdna origin) regular (humulin r) unknown formulation, three times a day with doses of 21 iu, 9 iu and 13 iu, at unspecified route of administration, for unspecified indication, beginning the treatment on unknown date.It was not reported how human insulin regular was delivered.On unknown date, unspecified time frame after the beginning of the treatment with human insulin nph via humapen luxura hd and human insulin regular, patient experienced diabetic ketoacidosis.Due to that, patient was hospitalized on (b)(6) 2017.Patient spent four days in the semi intensive care and two days in the nursery, being discharged on (b)(6) 2017.The physician of the patient told him that the event was probably caused by the lack of injection of human insulin nph as the devices were jammed.It was informed that the patient bought three humapen luxura hd devices and none of them worked, soon they jammed and did not inject the insulin (lot number 1401g10, product complaint number 3899076, lot number 1401g10, product complaint number 3899074 and lot number 1312g01, product complaint number 3899075).On unknown date, patient had to inject insulin three times and on (b)(6) 2017 the last pen broke.It was reported that the devices started to fail; they got hard to inject insulin.The pen was maintained in the skin for one or two minutes and when it was removed, the insulin was released outside the skin.The laboratorial exams were not reported.As a corrective measure, patient bought two humapen savvio devices.Patient was recovering from the adverse events.Therapy status with human insulin nph and human insulin regular was not reported.It was unknown who operated the devices and if the operator was trained.It was unknown how long the patient had used this device model and the reported devices.Return status of the pens was not provided.The reporting consumer did not provide any opinion of relatedness.Update 07feb2017: this case was initially determined to be non-valid (unknown product).Additional information was received on 06feb2017 from second reporting consumer.It was added human insulin nph and human insulin regular as suspect products, humapen luxura hd from lot numbers unknown, c304087 and c315120 as suspect devices; it was added non-serious event of drug dose omission, event of malaise was updated to diabetic ketoacidosis and it was added dates of hospitalization and discharge.Narrative and corresponding fields were updated accordingly.Edit 08feb2017: upon review it was noticed that the event of drug dose omission was lacking in the update of 07feb2017.Update 08feb2017: upon review, the case was opened to update the medwatch and european and canadian required device reporting elements for regulatory reporting.Update 08feb2017: additional information received on 08feb2017 from global product complaint database updated the lot number from c315120 to 1312g01 for product complaint 3899075.The product tab for humapen luxura hd and the narrative were updated.Update 09feb2017: additional information was received on 08feb2017 from the initial reporting consumer.It was updated the lot number from c304087 to 1401g10 for product complaint 3899074.The product tab for humapen luxura hd and the narrative were updated.Update 09feb2017: additional information received on 08feb2017 from global product complaint database updated the lot number from unknown to 1401g10 for product complaint 3899076.The product tab for humapen luxura hd and the narrative were updated.Edit 16feb2017: upon review, it was noticed that the information that the patient used the three devices that jammed was not clear; therefore, narrative was updated.
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Manufacturer Narrative
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New updated and corrected information is referenced within the update statements in describe event or problem.This report is associated with 1819470-2017-00030 and 1819470-2017-00031, since there is more than one device implicated.From device, the device "started to become stiff to inject insulin," that it was not possible to attach the insulin cartridges in the device, and insulin leaks out after the application.The patient's physician indicated the device was jammed.The patient experienced diabetic ketoacidosis.The device was not returned for investigation (batch number 1401g10, manufactured january 2014).Therefore, it could not be evaluated to confirm the complaint or presence of a malfunction.Malfunction unknown.The actual sequence of the alleged malfunctions is unknown.A broken injection screw or the inability to attach an insulin cartridge would render the device unusable, which is inconsistent with the other issues.A complaint history review for the batch did not identify any atypical findings with respect to cartridge insertion / attachment, device is not accurate, injection force high, injection screw broken, leaking after injection from injection site, or pen jam.All humapen luxura hd devices are assessed for injection screw travel at the end of the manufacturing process, thus ensuring device functionality and dose accuracy with high probability.The user manual states if any of the parts of your humapen luxura hd appear broken or damaged, do not use.There is evidence of improper use.The patient continued to use the device after experiencing problems.It is unknown if these issues are relevant to the event of diabetic ketoacidosis.
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Event Description
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(b)(4).This spontaneous case, reported by a consumer, who contacted the company to report an adverse event, with additional information reported by a second reporting consumer, who contacted the company to report an adverse event and a product complaint, concerns a male patient of unknown age and origin.As medical history, patient had diabetes.The concomitant medications were not reported.Patient received human insulin (rdna origin) nph (humulin n) cartridge, three times a day with doses of 10 iu, 10 iu and 8 iu, at unspecified route of administration, for unspecified indication, beginning the treatment on unknown date.Patient also received human insulin (rdna origin) regular (humulin r) unknown formulation, three times a day with doses of 21 iu, 9 iu and 13 iu, at unspecified route of administration, for unspecified indication, beginning the treatment on unknown date.It was not reported how human insulin regular was delivered.On unknown date, unspecified time frame after the beginning of the treatment with human insulin nph via humapen luxura hd and human insulin regular, patient experienced diabetic ketoacidosis.Due to that, patient was hospitalized on (b)(6) 2017.Patient spent four days in the semi intensive care and two days in the nursery, being discharged on (b)(6) 2017.The physician of the patient told him that the event was probably caused by the lack of injection of human insulin nph as the devices were jammed.It was informed that the patient bought three humapen luxura hd devices and none of them worked, soon they jammed and did not inject the insulin (lot number 1401g10, (b)(4), lot number 1401g10, (b)(4) and lot number 1312g01, (b)(4)).On unknown date, patient had to inject insulin three times and on (b)(6) 2017 the last pen broke.It was reported that the devices started to fail; they got hard to inject insulin.The pen was maintained in the skin for one or two minutes and when it was removed, the insulin was released outside the skin.The laboratorial exams were not reported.As a corrective measure, patient bought two humapen savvio devices.Patient was recovering from the adverse events.Therapy status with human insulin nph and human insulin regular was not reported.It was unknown who operated the devices and if the operator was trained.It was unknown how long the patient had used this device model and the reported devices.Return status of the pens was not provided.The reporting consumer did not provide any opinion of relatedness.Update 07feb2017: this case was initially determined to be non-valid (unknown product).Additional information was received on 06feb2017 from second reporting consumer.It was added human insulin nph and human insulin regular as suspect products, humapen luxura hd from lot numbers unknown, c304087 and c315120 as suspect devices; it was added non-serious event of drug dose omission, event of malaise was updated to diabetic ketoacidosis and it was added dates of hospitalization and discharge.Narrative and corresponding fields were updated accordingly.Edit 08feb2017: upon review it was noticed that the event of drug dose omission was lacking in the update of 07feb2017.Update 08feb2017: upon review, the case was opened to update the medwatch and european and canadian required device reporting elements for regulatory reporting.Update 08feb2017: additional information received on 08feb2017 from global product complaint database updated the lot number from c315120 to 1312g01 for (b)(4).The product tab for humapen luxura hd and the narrative were updated.Update 09feb2017: additional information was received on 08feb2017 from the initial reporting consumer.It was updated the lot number from c304087 to 1401g10 for (b)(4).The product tab for humapen luxura hd and the narrative were updated.Update 09feb2017: additional information received on 08feb2017 from global product complaint database updated the lot number from unknown to 1401g10 for (b)(4).The product tab for humapen luxura hd and the narrative were updated.Edit 16feb2017: upon review, it was noticed that the information that the patient used the three devices that jammed was not clear; therefore, narrative was updated.Update 28feb2017.Additional information received 27feb2017 from the product complaint safety database.On the 3 suspect device tabs entered the manufacture date,device specific safety summaries (dsss), updated the european and canadian (eu/ca) device information, updated the medwatch field with the device information and the narrative was updated accordingly.Edit 28apr2017.Medically significant was not selected for the date of 28feb2017 and was now completed.
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