The investigation determined that a higher than expected vitros k+ result was obtained on a vitros 5600 integrated system.The event was isolated to the calibration event performed on (b)(6) 2017.The calibration was suboptimal as shown by the high recovery of the post calibration quality control results.The most likely cause of the suboptimal (b)(6) calibration was user error, where the calibrator lyophilate was reconstituted with an incorrect volume of diluent, however, this could not be confirmed.There was no evidence that the vitros 5600 integrated system or vitros k+ malfunctioned.
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A customer obtained a higher than expected vitros k+ result when testing a quality control fluid on a vitros 5600 integrated system.Vitros k+ result 7.24 mmol/l vs.Expected vitros k+ result 2.89 mmol/l.Biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected on patient samples.The higher than expected vitros k+ result was generated from testing a quality control fluid.Patient results were also affected, however the magnitude of the bias did not constitute a potential health and safety event, and no action was taken by the physician due to the reported results.There were no allegation of patient harm as a result of this event.(b)(4).
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