A review of the complaint history, instructions for use (ifu), specifications, and visual inspection of the returned device was conducted during the investigation.The black inner catheter and blue sheath were returned for evaluation.Visual inspection revealed that the hub was separated at the proximal end of the sheath.The sheath flaring was according to specifications.A testing fitting was attached to the sheath and was impossible to be removed by pulling.The cap attachment to the two fittings appeared the same.The black sheath and blue sheaths were noted to be severely kinked.Two minor kinks were noted at approximately 15 millimeters (mm) and 6 centimeters (cm) from the flaring.A document based investigation evaluation was also performed.There is no evidence to suggest the product was not made to specifications.The lot number of the device is not known; accordingly a review of the device history record could not be conducted.Per the ifu: "excessive force should not be used to retrieve the filter." evaluation of the sheaths indicate that they may have been exposed to excessive force during manipulation.Based on the information provided and results of the investigation the most likely root cause of the reported event may be related to excessive force during product use/ handling.Per the risk assessment no further action is required.We will continue to monitor for similar complaints.
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