The lift has not been returned for evaluation.The complaint could not be verified, and the underlying cause could not be determined.Based on the information provided, a device malfunction cannot be confirmed.The nursing home administrator stated that they did not notice if the locknut was loose prior to using the lift.The invacare reliant rpl450-1 user manual states, "after any adjustments, repair or service and before use, make sure all attaching hardware is tightened securely - otherwise injury or damage may occur." additionally, the maintenance safety inspection checklist states to inspect/adjust monthly the boom: check all hardware and hanger bar supports, and the hanger bar: check the bolt/hooks for wear or damage.A replacement lift has been sent to the nursing home.Should additional information become available, a supplemental record will be filed.
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