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Model Number 8637 |
Device Problems
Inappropriate or Unexpected Reset (2959); Protective Measures Problem (3015)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/15/2017 |
Event Type
malfunction
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Manufacturer Narrative
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A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Information was received from a manufacturer¿s representative regarding a patient who was receiving hydromorphone (40 mg/ml at an unknown dose) via an implantable pump for an unknown indication for use.It was reported that, on (b)(6) 2017, the personal therapy manager (ptm) displayed the 8474 (pump reset) and 8478 (safe rate in use) codes.The representative stated that the patient was just refilled on (b)(6) 2017, and her elective replacement indicator (eri) was 11 months.It was noted that the code was unresolved on the call, but it was also reported that troubleshooting resolved the reported issue.The representative stated that the patient was located several hours away.The representative would follow up with the healthcare provider (hcp) to discuss troubleshooting.There were no reported symptoms.There were no further complications reported.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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