Catalog Number 89-8507-400-00 |
Device Problem
Device Inoperable (1663)
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Patient Problem
No Code Available (3191)
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Event Date 02/23/2017 |
Event Type
Injury
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Manufacturer Narrative
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The device was not returned to the manufacturer at the date of this report.
A follow-up medwatch will be submitted once the investigation is completed.
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Event Description
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It was reported that the universal modular electric/battery double trigger handpiece stopped and doesn't function anymore.
The surgery delay was between 31 and 60 minutes.
The surgery was completed with another device.
There was no additional harm or injury to patient/operator reported.
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Manufacturer Narrative
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Universal modular electric/battery double trigger handpiece, serial number (b)(4), was returned for complaint investigation.
Visual and functional tests were performed.
Upon receipt, it was confirmed that the motor was seized.
Besides, the trigger board connector and the trigger/controller boards wire were defective.
The event reported by the customer was confirmed.
As a result the motor, the trigger board (including the connector) and the trigger/controller boards wire were replaced.
After repair, the product was tested and it was returned to the customer.
Another follow-up medwatch will be submitted if new information is available.
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Manufacturer Narrative
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Universal modular electric/battery double trigger handpiece, serial number (b)(4), was returned for complaint investigation.
Visual and functional tests were performed.
Upon receipt, it was confirmed that the motor was seized.
Besides, the trigger board connector and the trigger/controller boards wire were defective.
The event reported by the customer was confirmed.
As a result the motor, the trigger board (including the connector) and the trigger/controller boards wire were replaced.
After repair, the product was tested and it was returned to the customer.
Additional information was received: a device backup was used to complete the surgery.
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Search Alerts/Recalls
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