A sample consisting of 2 used uvc catheters were returned for evaluation.The sample came inside a generic plastic bag.During a visual inspection, the used catheters revealed that the samples were manipulated: due to the samples contained remnants of blood.An underwater test was performed and a leak below the strain relief was identified in the catheters, however the origin of the leak could not be observed with a naked eye.Magnified photos were taken and hole below the strain relief was observed.The samples were found with the lot numbers: 163210144 and 1632100151 which had not been previously identified.Based on the available information, it can be concluded that product was manufactured according to specifications and the device functioned as intended for a period of time; therefore the most probable root cause can be considered as unintentional misuse; this condition was most likely damaged during use caused due to incorrect manipulation by the user.It must be noted that in-process controls such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling are in place to prevent nonconforming product from leaving the manufacturing operations.This complaint will be used for tracking and trending purposes.If information is provided in the future, a supplemental report will be issued.
|