Investigation summary; an initial complaint ((b)(4)) was received indicating that a skin stapler misfired during use.The end user reported there was no harm to the patient and the procedure was completed with another device.The defective sample was not available for return.The product is supplied to deroyal by (b)(4).Deroyal relabels and distributes the product.Therefore, a supplier corrective action request was issued to (b)(4).As of the date of this report, a response has not been received.This report will be updated when a response is received.The investigation is ongoing at this time.When new and critical information is received, this report will be updated.
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Root cause: a supplier corrective action request (scar) was issued to the manufacturer, modern medical.In its response, modern medical stated the failure mode reported could not be confirmed based on the information received.No samples were available, and therefore, it was not possible to determine the source of the reported defect.Corrective action: in its scar response, modern medical stated a corrective action would not be taken due to the root cause determination.An initial complaint (b)(4) was received indicating that a skin stapler misfired during use.The end user reported there was no harm to the patient and the procedure was completed with another device.The defective sample was not available for return.The investigator reviewed the purchase order for possible discrepancies that may have contributed to the reported event.No discrepancies were identified.The product is supplied to deroyal by modern medical.Deroyal relabels and distributes the product.Therefore, a scar request was issued to modern medical and a response has been received.The 2014-2016 scar and supplier notification letter logs were reviewed for similar complaints.Similar complaints for the item were identified.Deroyal will continue to monitor post-market feedback and will recognize in the future if the issue reoccurs.Preventive action: in its scar response, modern medical stated a preventive action would not be taken due to the root cause determination.The investigation is complete at this time.If new and critical information is received, this report will be updated.
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